Resident Testimonials
We like to ask our residents for honest feedback during their time with us, in order to develop our service over time. Here are some statements provided from both previous and existing residents:
“The staff helped me settle into a lovely little flat and I felt so welcome. I was scared to go out at first, but with their support I have made some friends and can now go shopping alone, something I never thought I would be able to do. I will forever be grateful to the kind and patient staff at Kumba, they have helped me transform my life and give me my independence.” - JT, Diss
“Sometimes I feel down, but having staff around who listen to me and help me to organise my life has helped me to feel loads better, thank you.” - KM, Ditchingham
“When I arrived, I was in quite a lot of debt, and I was very stressed as I thought I would be homeless forever. I lost my business, my family, and my home in a matter of weeks, and was at my lowest. Coming to Kumba has been life changing for me, the staff have helped me arrange an affordable debt management plan, register with the Doctor less than a mile away to get some medical help, and I’m now on a full time college course retraining. I feel so much relief and hope, the light at the end of the tunnel gets brighter each day, I can’t thank the Kumba guys and gals enough!” - Anon, Ditchingham
“I like living here because the staff are very helpful, and there is always someone about to talk about anything. And I love mingling with other residents.” - LJ, Ditchingham
“Staff are very good, haven’t got any problems. I’ve made some good friends.” - MH, Ditchingham
“I like all the staff, and I like all the residents. It’s a nice environment.” - JP, Ditchingham
“I just want to say, Kumba have been brilliant. They have supported me, given me a new home and been there to listen and support me through my bad times.” - DT, Diss
“Kumba have been extremely supportive and considerate to my needs and have helped me to progress towards independent living in a comfortable, safe environment.” - CJ, Costessey
“It’s a nice comfortable place to live, nice friendly staff. I feel very safe and secure.” - CG, Ditchingham
“In 2024, I found myself homeless and in a bad place with my mental health. I was referred to Kumba Support and they took me under their wing. They supported me through some really difficult times. With their help I am now ready to move on into my own property. Thanks to Kumba Support and their staff.” - PD, Costessey
